How To Fix 'Unable To Connect To WB Games' Error in Hogwarts Legacy
Read here for a rundown of how to fix the 'Unable To Connect To WB Games' error message in Hogwarts Legacy and redeem your free cosmetic items in the game.
Hogwarts Legacy is offering two cosmetic items, the House Fan-atic School Robe and the Beaked Skull Mask for players who connect the game to their Warner Bros account. However, many Hogwarts Legacy players have reported issues linking their accounts and retrieving the additional items. If you have received the 'Unable To Connect To WB Games' error message, read here for tips on how to fix it.
- For more Hogwarts Legacy help, check out our guide to the Hogwarts Legacy opening mission and learn how to find Fig and activate the statues in Gringotts.
Disclaimer: While the creator of the Harry Potter franchise was not directly involved in the creation of Hogwarts Legacy, their comments on social media around transgender people are hurtful and dangerous given the size of their platform.
We’d implore you to read our explainer of the controversy so far, and consider supporting trans rights charities where possible.
- UK:
Hogwarts Legacy: How To Fix 'Unable To Connect To WB Games' Error
You can try the following methods to fix the error and connect your Warner Bros account to Hogwarts Legacy:
- Restart the game.
- Check the WB Games Support Twitter account for current updates.
- Check your internet connection.
- Wait for the servers to clear up.
- Try to redeem and link your account within the game menus instead of the starting screen. (to do this launch the game and go to 'Settings', then click 'User Interface Options' which is the last option down. Click 'WB Games Account'. Now, log into your Warner Bros account to link it to your game.)
- Make sure you have registered for both a WB Games account here and a fan account here.
To make sure your Harry Potter fan club account is linked before attempting to link the WB account with Hogwarts Legacy, follow these steps:
- Log into your WB account
- Click on your profile icon (top right)
- Click 'Account Information'
- Scroll down to the 'Harry Potter Fan Club' option and click the 'Connect' prompt.
- Click the 'Harry Potter Fan Club' link which will take you to the page to log in.
- Once you are logged in, back on the Warner Bros page you should get the pop-up message to say you're connected.
Most players have reported success by either restarting their game a few times or by following the in-game account link.
- For more Hogwarts Legacy help and tips, check out our guide to getting the Elder Wand in Hogwarts Legacy.
About The Author
Kiera Mills
Kiera is a former GGRecon Guides Writer.
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